Payout related issues

[michal.novak]

Hello,
we have Paylink system with NRI currenza c2 (MDB) and iPRO-RC (ID003).
There are two issues that we need to solve:
1) We have iPRO set to recycle 100 and 500 CZK banknotes, after payout of 618 CZK iPRO stops accepting banknotes. See log:

Code: Select all

15:10:42.032 ID-003: Enable acceptance
15:10:59.611 04:36
15:11:08.778 DP: ID-003 Status to 20
15:11:09.548 ID-003: **** note 2 is inhibited!
15:11:09.548 		auto return
15:11:09.838 ID-003: Return Note
15:11:14.294 ID-003: Note returned
15:11:14.294 DP: ID-003 Status to 0
15:11:14.294 DP: Event 000108 for Acceptor 0

We need to disable and re-enable one of banknotes (inhibit checkbox in Acceptors window in Demo.exe) to make it work again.

2) Payout stops working, see log:

Code: Select all

16:24:11.876 DP: Application active
16:24:11.876 DP: Interface memory recovery - 
16:24:11.876 ID-003: Enable
16:24:11.876 DP: ID-003 Status to 0
16:24:11.876 MDB: Enable
16:24:11.876 DP: MDB Status to 0
16:24:11.876 MDB: inhibits to 003f
16:24:11.876 DP: Resending Events
16:24:11.907 DP: Event 0003
16:24:11.907 DP: Turn off barcodes
16:24:11.939 DP: Payvalue increased by 2600, (15287800 - 15285200 (-955488171 - -970775971))
16:24:11.939 DP: Pay request for 2600, (15287800 - 15285200 (-955488171 - -970775971))
16:24:11.939 ID-003: Disable
16:24:11.939 DP: ID-003 Status to 4
16:24:11.939 MDB: Disable
16:24:11.939 DP: MDB Status to 4
16:24:11.939 Exec: DP App. task took 61 msec
16:24:11.939 MDB: Inhibit all coins
16:24:11.970 ID-003: Disable acceptance
16:24:12.423 DP: 2600 left unqueued
16:24:12.470 DP: Cycle End - DP: 2600 left unqueued
16:24:12.470 DP:   Overall status: -6
16:24:12.470 ID-003: Enable
16:24:12.470 DP: ID-003 Status to 0
16:24:12.470 MDB: Enable
16:24:12.470 DP: MDB Status to 0
16:24:12.470 DP: Application has gone away
16:24:12.470 ID-003: Disable
16:24:12.470 DP: ID-003 Status to 4
16:24:12.470 MDB: Disable
16:24:12.470 DP: MDB Status to 4
16:24:12.470 
16:24:12.470 MDB: Inhibit all coins
16:24:12.470 DP: *** PC has gone during failed payout!!
16:24:12.470 DP: *** DLL has "noticed" pay result!!
16:24:12.470 DP: Acceptors not enabled as application not OK
16:24:12.579 ID-003: Disable acceptance

[aardvark]

For 1) I recongnise this, but will need to spend 1/2 hour checking what the fix was. I'll be back.

For 2) I can't see your problem. At 16:24:12.470 the DLL was unloaded (usually because the application exits) and so Paylink turned off acceptance.