NV9 Sitting In Status 41 / 45

[ABates]

Hello,

I have an NV9 that is currently on site with a customer and is outputting status codes of 41 and 45

What are the errors for these codes, I cannot seem to find them in the documentation? When the device is rebooted (both paylink and NV9) it is now staying at status 41 and won't accept notes.

Snippet from the paylink log:

14:36:02.232 174:46
14:37:02.070 174:47
14:37:34.347 DP: Resending Events
14:37:41.843 ccNote: Disable
14:37:41.843 DP: ccNote Status to 45
14:37:42.549 ccNote: Enable
14:37:42.549 DP: ccNote Status to 41
14:37:42.957 8744 bytes memory free
14:37:45.247
14:37:45.247 DP: System closedown received
14:37:45.247 DP: No more updates
14:37:45.247
14:37:45.247 DP: Application has gone away
14:37:45.247 ccNote: Disable
14:37:45.247 DP: ccNote Status to 45
14:37:45.247
14:38:01.925 174:48
14:39:01.758 174:49

Thank You.

[davebush]

Hi,

This is the Status field in AcceptorBlock - it is bit sensitive and has the values:
ACCEPTOR_DEAD = 0x00000001, /* No response to communications for this device */
ACCEPTOR_DISABLED = 0X00000004, /* Disabled by Interface */
ACCEPTOR_INHIBIT = 0X00000008, /* Specific by Application */
ACCEPTOR_FRAUD = 0x00000010, /* Reported from device */
ACCEPTOR_BUSY = 0x00000020, /* Reported from device */
ACCEPTOR_FAULT = 0x00000040, /* Reported from device */

The 1 bit implies that for some reason the NV9 is not responding to polls.

Regards

Dave