Problems between Paylink and RM5 Comestero group.

Support for the Milan Intelligent interface, sold by Money Controls as the Paylink USB unit and for the earlier PCI card version.

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chimobayo
Posts: 1
Joined: Mon Feb 04, 2019 12:17 pm

Problems between Paylink and RM5 Comestero group.

Post by chimobayo »

Hello,

We have a RM5 coin acceptor from Comestero group, which is configured for ccTalk communication and connected to the Paylink also by the ccTalk port and Paylink connected to PC by USB port. When executing the "Paylink Walk Thro" application and modifying the "Standard.cfg" file to tell the Paylink that we have connected a coin acceptor, in the "Acceptors" section, the Paylink detects that we have a coin acceptor connected but not it detects its configuration:

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When running the test program in our application and insert a coin in the acceptor, the system detects that there is a system event(AESImhei.NextSystemEvent(EventDetail)), but it is not detected that there is an acceptor event(AESImhei.NextAcceptorEvent(0, EventDetail)).

Could you tell us if our acceptor RM5 ccTalk is really supported by PayLink? And if so, how could we make the Paylink aware of the configuration of our acceptor?

Thanks!.
davebush
Posts: 482
Joined: Fri Oct 22, 2004 12:20 pm

Re: Problems between Paylink and RM5 Comestero group.

Post by davebush »

I've been away for a while, so if this problem is still outstanding can you capture the detail log by following the instructions here https://d.pr/f/1AtKmp and posting the result.
Aardvark software developer. Please put all communication on the problem through the board for the benefit of others.
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