Genoa not found

Support for the Milan Intelligent interface, sold by Money Controls as the Paylink USB unit and for the earlier PCI card version.

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COGAdamLycnh
Posts: 1
Joined: Mon Feb 02, 2015 2:46 pm

Genoa not found

Post by COGAdamLycnh »

Hi

I have connected a Paylink to my computer and when i go to install the driver i get a message 'Genoa not found'. The Paylink is connected to the computer with a usb cable and also have 12 volts connected to it. I have not idea what is wrong. Please Help
davebush
Posts: 492
Joined: Fri Oct 22, 2004 12:20 pm

Re: Genoa not found

Post by davebush »

It sound as though you've not got the low levels drivers installed. Have a look in Device Manager.

You may want to try our latest, test, installation package which should install everything. You can get it from here: http://aesoffice.eu.com/HTTPSpace/Payli ... 1-12-7.msi
Aardvark software developer. Please put all communication on the problem through the board for the benefit of others.
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