When F56 bills jam

[ideaztech]

We are running the F56 bill dispenser with 4 denominations and 5 coin hoppers through the Paylink controller. It is good that paylink can handle all these devices but it is undesierable when the F56 bills jam and then paylink pays out the amount with coins. Is there a setting or any way we can avoid this?
For example, if it tries to pay $50, and there is a jammed bill in the bill dispenser, paylink then switches to coins and gives $50 worth of quarters. Paylink then tells our software that 'everything is fine' because it paid out the complete amount. But the customer is not happy.
Instead, if there is a problem with the bills, it should stop the payment process and give an error message to the computer that there is an error with the bills.

[davebush]

The easiest way would be to split your payment into 2 parts, bills and then coins.

1/ Disable all the coin hoppers. (DispenserBlock.Inhibit = 1)
2/ Issue the payout.
3/ Check how much was paid, and decide if to report a fault.
4/ Enable all the coin hoppers. (DispenserBlock.Inhibit = 0)
5/ Pay out the amount remaining.

Regards

Dave

[ideaztech]

Thanks,

We will try that. That sounds good.

Kevin