Driver Restart

[wes_psousa]

Hello
I have noticed that some times when I am performing a payout operation the driver performs a restart. Although the payout operation completes with success I would like to ask if this is normal and why it happen?
(I added log above with an example of payout operation)

I have also noticed that sometimes only the driver is running and I am not doing any operation and it performs a restart. Is this normal? Why does it happen?

Thank you very much for your attention.

Example:
15:53:29.148 DP: Application active
15:53:29.148 DP: Interface memory recovery - payout recovered
15:53:29.151 Acc: ccTalk coin Enable
15:53:29.154 DP: ccTalk coin Status to 0
15:53:29.154 Acc: cc Note Enable
15:53:29.154 DP: cc Note Status to 0
15:53:29.157 DP: Event 000060 for Dispenser 1
15:53:29.160 DP: Turn off barcodes
15:53:29.228 DP: Pay request!! 357930 > 357430
15:53:29.231 Acc: ccTalk coin Disable
15:53:29.231 DP: ccTalk coin Status to 4
15:53:29.231 Acc: cc Note Disable
15:53:29.231 DP: cc Note Status to 4
15:53:29.231 Exec: DP App. task took 76 msec
15:53:29.234 Coin: Inhibit all coins
15:53:29.446 Note: Disable acceptance
15:53:29.705 DP: Pay 2 coins for 500 from 9
15:53:29.833 ccHopper: Request to pay 2...
15:53:30.809 ccHopper: Final payout status... 11 0 2 0
15:53:30.816 DP: Cycle End - 2 coins @ 200 status: 1
15:53:32.564 DP: Pay 1 coins for 100 from 3
15:53:32.585 USB: Chk wait 166/150
15:53:32.585 PC: USB Checkpoint fault 17877<>ffffff 166<>255 (10)
15:53:32.585 PC: USB Resend from 156
15:53:32.585 USB: Chk wait 166/150
15:53:32.585 PC: Unit stuck at send
15:53:32.585 USB: Chk wait 166/150
15:53:32.585 PC: Unit stuck at send
15:53:32.589 Exec: DP App. task took 1726 msec
15:53:32.595 USB: Snd Recovery
15:53:32.836 ccHopper: Request to pay 1...
15:53:33.182 ccHopper: Final payout status... 0c 0 1 0
15:53:33.189 DP: Cycle End - 1 coins @ 100 status: 1
15:53:33.198 DP: Overall status: 1
15:53:34.995 Acc: ccTalk coin Enable
15:53:35.013 DP: ccTalk coin Status to 0
15:53:35.013 Acc: cc Note Enable
15:53:35.013 DP: cc Note Status to 0
15:53:35.013 Exec: DP App. task took 27 msec
15:53:35.013 Note: Enable acceptance
15:53:35.097 NoàPC: FT Read timeout (3)
15:53:38.005 PC: Driver Exit as Problem
15:53:38.006 Device Closed



15:53:38.006 Retrying following failure....

Restarting
18 January 2008
15:53:39.010 PC: Driver start up
15:53:39.209 Unit 0 OK, ID: 0x0403 0xde50
15:53:39.209 Description: Genoa USB Hub
15:53:39.209 Manufacturer: Aardvark (AE)
15:53:39.209 Serial No: AE000002
15:53:39.227 PC: Memory Resynch - new protocol
15:53:39.236 USB: PC Link Up
15:53:39.236 DP:*** Self test errors 0000002c ***
15:53:39.403 DP: ccTalk coin acceptor 2020103 at b60 setup
15:53:39.488 DP: cc Note acceptor 12020107 at e4c setup
15:53:39.498 DP: SUH1 Hopper S/N 93877, Address 9, Value 200 at 1138 setup
15:53:39.508 DP: SUH1 Hopper S/N 94322, Address 3, Value 100 at 1168 setup
15:53:39.518 DP: SUH1 Hopper S/N 94346, Address 4, Value 50 at 1198 setup
15:53:39.528 DP: SUH1-NOENCRYPT Hopper S/N 29226, Address 6, Value 20 at 11c8 setup
15:53:39.538 DP: SUH1-NOENCRYPT Hopper S/N 29203, Address 7, Value 10 at 11f8 setup
15:53:39.548 DP: SUH1-NOENCRYPT Hopper S/N 35964, Address 8, Value 5 at 1228 setup
15:53:39.668 DP: Interface memory set up
15:53:39.668 PC: Update @478, 1=>0
15:53:39.668 PC: Update @47c, 81000060=>0
15:53:39.668 PC: USB unit re-synch complete
15:53:39.672 Exec: DP App. task took 437 msec
15:53:39.672 324 bytes memory free
15:53:39.869 Note: Disable acceptance

[davebush]

It looks to me as though you've excessive noise getting onto your USB connection.

The following lines show problems with the USB data:

15:53:32.585 USB: Chk wait 166/150
15:53:32.585 PC: USB Checkpoint fault 17877<>ffffff 166<>255 (10)
15:53:32.585 PC: USB Resend from 156
15:53:32.585 USB: Chk wait 166/150
15:53:32.585 PC: Unit stuck at send
15:53:32.585 USB: Chk wait 166/150
15:53:32.585 PC: Unit stuck at send

We stongly recommend the use of ferrite cores on the USB lead at the Paylink end.