4.1.8.17 - hardware AWOL

[Rich]

Having odd issue after upgrading firmware to revision 4.1.8.17 - the note acceptor and hopper are no longer recognised. MilanDiag output for 4.1.8.14 and 4.1.8.17 (from same machine, no hardware changes) below (attachments not working?). Any ideas?

*** 4.1.8.14 ***
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System Information

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AES Intelligent Money Handling Equipment Interface
OS Version 5.0
Checking Driver File:
Found at: C:\WINNT\system32\Drivers\AesIMHEI.sys
Timestamp : Thu Jul 22 13:52:22 2004

Checking DLL:
Found at: C:\WINNT\system32\AesIMHEI.dll
Timestamp : Tue Sep 14 09:06:07 2004
Version 1,1,0,1

Checking Device Access:
AES Intelligent Money Handling Equpiment:
Interface 4, code version 0401080e
Device Checked - OK

Checking Application access through DLL:
Open successful


Firmware Release Type: Full
Firmware Code Version: 1.8.14



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Peripheral Information

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Dispensers on the system are:
Dispenser 0: MCL Serial Compact Hopper
Coin Value 100, Number Paid 0,
Inhibit 0, Currency 0, Address 3

Acceptors on the system are:
Acceptor 0: Mars Cashflow 9500, Default Path 4,
Event count 0, Currency <>, 24 coins:
Coin 0, Value 0, Count 0, Path 4, Coins 0, Default Path 4
Coin 1, Value 0, Count 0, Path 4, Coins 0, Default Path 4
Coin 2, Value 5, Count 0, Path 4, Coins 0, Default Path 4
Coin 3, Value 10, Count 0, Path 4, Coins 0, Default Path 4
Coin 4, Value 20, Count 0, Path 4, Coins 0, Default Path 4
Coin 5, Value 25, Count 0, Path 4, Coins 0, Default Path 4
Coin 6, Value 50, Count 0, Path 4, Coins 0, Default Path 4
Coin 7, Value 100, Count 0, Path 2, Coins 0, Default Path 2
Coin 8, Value 200, Count 0, Path 4, Coins 0, Default Path 4
Coin 9, Value 500, Count 0, Path 4, Coins 0, Default Path 4
Coin 10, Value 5, Count 0, Path 4, Coins 755, Default Path 4
Coin 11, Value 10, Count 0, Path 4, Coins 1811, Default Path 4
Coin 12, Value 20, Count 0, Path 4, Coins 2550, Default Path 4
Coin 13, Value 25, Count 0, Path 4, Coins 0, Default Path 4
Coin 14, Value 50, Count 0, Path 4, Coins 2715, Default Path 4
Coin 15, Value 100, Count 0, Path 2, Coins 8840, Default Path 2
Coin 16, Value 200, Count 0, Path 4, Coins 387, Default Path 4
Coin 17, Value 500, Count 0, Path 4, Coins 0, Default Path 4
Coin 18, Value 1, Count 0, Path 4, Coins 0, Default Path 4
Coin 19, Value 1, Count 0, Path 4, Coins 0, Default Path 4
Coin 20, Value 2, Count 0, Path 4, Coins 0, Default Path 4
Coin 21, Value 2, Count 0, Path 4, Coins 0, Default Path 4
Coin 22, Value 0, Count 0, Path 4, Coins 0, Default Path 4
Coin 23, Value 0, Count 0, Path 4, Coins 0, Default Path 4
Acceptor 1: MCL Lumina, Default Path 0,
Event count 0, Currency <GB>, 16 coins:
Coin 0, Value 0, Count 0, Path 0, Coins 0
Coin 1, Value 500, Count 0, Path 0, Coins 0
Coin 2, Value 0, Count 0, Path 0, Coins 0
Coin 3, Value 2000, Count 0, Path 0, Coins 0
Coin 4, Value 1000, Count 0, Path 0, Coins 0
Coin 5, Value 500, Count 0, Path 0, Coins 0
Coin 6, Value 1000, Count 0, Path 0, Coins 0
Coin 7, Value 2000, Count 0, Path 0, Coins 0
Coin 8, Value 500, Count 0, Path 0, Coins 0
Coin 9, Value 1000, Count 0, Path 0, Coins 0
Coin 10, Value 2000, Count 0, Path 0, Coins 0
Coin 11, Value 500, Count 0, Path 0, Coins 0
Coin 12, Value 500, Count 0, Path 0, Coins 0
Coin 13, Value 1000, Count 0, Path 0, Coins 0
Coin 14, Value 2000, Count 0, Path 0, Coins 0
Coin 15, Value 1000, Count 0, Path 0, Coins 0


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Diagnostic Information

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*** 4.1.8.17 ***

------------------------------------------------------------------

System Information

------------------------------------------------------------------

AES Intelligent Money Handling Equipment Interface
OS Version 5.0
Checking Driver File:
Found at: C:\WINNT\system32\Drivers\AesIMHEI.sys
Timestamp : Thu Jul 22 13:52:22 2004

Checking DLL:
Found at: C:\WINNT\system32\AesIMHEI.dll
Timestamp : Tue Sep 14 09:06:07 2004
Version 1,1,0,1

Checking Device Access:
AES Intelligent Money Handling Equpiment:
Interface 4, code version 04010811
Device Checked - OK

Checking Application access through DLL:
Open successful


Firmware Release Type: Full
Firmware Code Version: 1.8.17



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Peripheral Information

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Dispensers on the system are:

Acceptors on the system are:
Acceptor 0: Mars Cashflow 9500, Default Path 5,
Event count 0, Currency <>, 24 coins:
Coin 0, Value 0, Count 0, Path 5, Coins 0
Coin 1, Value 0, Count 0, Path 5, Coins 0
Coin 2, Value 5, Count 0, Path 5, Coins 0
Coin 3, Value 10, Count 0, Path 5, Coins 0
Coin 4, Value 20, Count 0, Path 5, Coins 0
Coin 5, Value 25, Count 0, Path 5, Coins 0
Coin 6, Value 50, Count 0, Path 5, Coins 0
Coin 7, Value 100, Count 0, Path 5, Coins 0
Coin 8, Value 200, Count 0, Path 5, Coins 0
Coin 9, Value 500, Count 0, Path 5, Coins 0
Coin 10, Value 5, Count 0, Path 5, Coins 755
Coin 11, Value 10, Count 0, Path 5, Coins 1811
Coin 12, Value 20, Count 0, Path 5, Coins 2550
Coin 13, Value 25, Count 0, Path 5, Coins 0
Coin 14, Value 50, Count 0, Path 5, Coins 2715
Coin 15, Value 100, Count 0, Path 5, Coins 8840
Coin 16, Value 200, Count 0, Path 5, Coins 387
Coin 17, Value 500, Count 0, Path 5, Coins 0
Coin 18, Value 1, Count 0, Path 5, Coins 0
Coin 19, Value 1, Count 0, Path 5, Coins 0
Coin 20, Value 2, Count 0, Path 5, Coins 0
Coin 21, Value 2, Count 0, Path 5, Coins 0
Coin 22, Value 0, Count 0, Path 5, Coins 0
Coin 23, Value 0, Count 0, Path 5, Coins 0


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Diagnostic Information

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[davebush]

Given that you've lost both cctalk peripherals, it looks to me as though you hace an unrelated hardware problem!

I suspect that the 24V supply to the hopper is not on - this earths the data line so that the Lumina can not communicate.