Search found 3 matches

by ABates
Thu Jul 18, 2024 9:28 am
Forum: Milan / Paylink Interface Support
Topic: NV9 Sitting In Status 41 / 45
Replies: 1
Views: 16589

NV9 Sitting In Status 41 / 45

Hello, I have an NV9 that is currently on site with a customer and is outputting status codes of 41 and 45 What are the errors for these codes, I cannot seem to find them in the documentation? When the device is rebooted (both paylink and NV9) it is now staying at status 41 and won't accept notes. S...
by ABates
Tue May 02, 2023 11:40 am
Forum: Milan / Paylink Interface Support
Topic: Status 12 - Paylink Acceptor NV9
Replies: 3
Views: 24152

Re: Status 12 - Paylink Acceptor NV9

Hello, This is the paylink log, for this I did the following - Started Paylink - Put a note in successfully - Created a Jam, demo program showed fault - Closed demo program - Re-opened demo program - Demo program showed status OK even though Jam was still present - Fixed Jam, note was accepted My qu...
by ABates
Thu Apr 27, 2023 2:44 pm
Forum: Milan / Paylink Interface Support
Topic: Status 12 - Paylink Acceptor NV9
Replies: 3
Views: 24152

Status 12 - Paylink Acceptor NV9

Hello, Is there a way of retrieving the status of a notereader via Paylink after an event has fired? I have this scenario - Take payment on the note reader, and it jams - I get error event back and handle appropriately - The error is fixed on the note reader, however I never seem to get an OK event ...