Paylink Resets every 3 seconds after adding F53

Support for the Milan Intelligent interface, sold by Money Controls as the Paylink USB unit and for the earlier PCI card version.

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Nathan
Posts: 41
Joined: Tue Oct 30, 2018 4:12 pm

Paylink Resets every 3 seconds after adding F53

Post by Nathan »

Hi,

I have a Paylink where an error occurred when trying to enable an F53 note dispenser in the config.

The Paylink is in a constant loop resetting the USB line about every three seconds. I can't reset it, I tried to upload a different firmware but that programming utility fails.

I need a way to reset the Paylink code but I didn't find any way since it continually disconnects from the PC.

Thanks

Nathan

An extract of the log for this is:

Code: Select all

15:02:49.478 FTDI Chip recovery
15:02:49.478 USB: Genoa Recovery: Reset Device 4/4
15:02:49.760 Genoa Closed
15:02:49.773 No matching USB Device
15:02:50.371 USB: Unit 0, ID: 0x0403 0xde50
15:02:50.371     Description: Genoa
15:02:50.371       Serial No: AE000001
15:02:50.387            Type: Revision 4 (USB Powered)
15:02:50.387         Latency: 16
15:02:50.388 USB: Genoa Recovery: Opened 0/0
15:02:50.388 Recovery: 5095853 Fixed!
15:02:51.686 Configuration
15:02:51.702 cctalk protocol on port 0
15:02:51.733    Coin Acceptor at 2
15:02:51.749 API: ccCoin Pre reg, Addr 2
15:02:51.812    Hopper at 3, Value 100
15:02:51.812 API:  Hopper S/N 0, Addr 3, Value 100
15:02:51.860    Hopper at 4, Value 10
15:02:51.860 API:  Hopper S/N 0, Addr 4, Value 10
15:02:51.907    Hopper at 5, Value 50
15:02:51.907 API:  Hopper S/N 0, Addr 5, Value 50
15:02:51.937 EBDS protocol on port 1
15:02:51.984    Acceptor
15:02:52.000 API: EBDS Note Pre reg, Addr 0
15:02:52.031 F53/F56 protocol on port 2
15:02:52.047 Config: The loaded firmware does not support F56
15:02:52.992 Write failed 4!
davebush
Posts: 482
Joined: Fri Oct 22, 2004 12:20 pm

Re: Paylink Resets every 3 seconds after adding F53

Post by davebush »

Hi Nathan,

I will try to check out the problem.

If necessary, could you add a D type to an RJ45 cable and use a PC to download code?

Dave
Aardvark software developer. Please put all communication on the problem through the board for the benefit of others.
Nathan
Posts: 41
Joined: Tue Oct 30, 2018 4:12 pm

Re: Paylink Resets every 3 seconds after adding F53

Post by Nathan »

Hi Dave,

Yes, I can get that sort of a cable made

Regards

Nathan
davebush
Posts: 482
Joined: Fri Oct 22, 2004 12:20 pm

Re: Paylink Resets every 3 seconds after adding F53

Post by davebush »

Hi Nathan,

I've checked it out, and there's a bug in the Paylink code when an F53 is configured with a build in which the driver code is not present.

The only way forward is to reset the firmware in the Paylink. We have a standard procedure for this described here:
http://aardvark.eu.com/downloads/docume ... aylink.pdf

Basically you have to create a special purpose lead and use that to reset all the firmware in the Paylink and then load a reprogramming kernel.

You wil then be able to load the main firmware that handles an F56.

(it's obviously not relevant to you, but this bug will be cleared in 4.1.12.15)

Regards

Dave
Aardvark software developer. Please put all communication on the problem through the board for the benefit of others.
Nathan
Posts: 41
Joined: Tue Oct 30, 2018 4:12 pm

Re: Paylink Resets every 3 seconds after adding F53

Post by Nathan »

Thanks Dave,

That worked, and I've loaded a copy of the MCD firmware which works fine.

Thanks

Nathan
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