Aardvark Embedded Solutions Ltd Support Forum

hi Dave, I thought Paylink should also feedback the real-time/ immediate error message via "LastPayStatus" after calling "Payout". The current mechanism seems to take use of NextEvent, however NextEvent like a container to store all kinds of event message. On the other hand, the ...

Hi Dave, We also try "demo.exe" to observe the status when paper jammed. However,it is strange, and we can't see the status to be updated. The status stays "dumping". We think this is not right, and it should return and update to error status. Please kindly share your idea about ...

hi Dave, Thank you so much for the demo code. 1. In fact, we prefer not to keep polling and deciphering NextEvent, If these is something wrong(ex.papaer jam) during payout process, Is there another way to know right away when the event is just updated. 2. Another question is.... we usually use "...

Hi Dave, actually, we are thinking how to get the error code from Paylink once the paper-jammed or coin-jammed event pops up. Then, we can take use of error code to show on the panel, and then suggest the operator taking the simple steps to clear the banknote recycler's fault. Now, we are trying to ...

hi Dave, 2 questions... 1. What do you mean about "unloading the event queue"? or could you please show me the related pages in MilanPaylinkProgrammersManual for further information? Then, I could read the info for further code development. 2. Regarding logging system, do you advise what w...

hi Dave, Please refer to the below link for downloading paylink.log. https://drive.google.com/file/d/19t_6iwMKtvdxVOgEbgHqio-8u6z3GiPE/view?usp=sharing Line 1198209 => the first time of CCNet response to error [e6] then CCNET keeps receiving error message : [e6], But, paylink log doesn't show any er...

Hi Dave,

We are trying to handle the process once paper jam appear
However, we found that , after long waiting, paylink.exe get crashed.
We checked the paylink.log and see CCNet returning the error code, however, Paylink didn't show any error message.
Would you please advise any?

David

hi Dave,

From paylink.log, we could find some error message as below.
May I have your help to check and see how to get those error messages when implementing SW integration?

.
.
.
07:40:42.358 00:17
07:41:05.314 CCNet: Status 47
07:41:05.314 CCNet: Unit Fault ed
.
.
.

Thank you in advance.

David

Hi Dave, From paylink.log, we only can see "time" format in the log. Is it possible to show "dates" in log? : : 20:07:27.827 CCNet: == 235: > [02] [01] [06] [33] [62] [34] 20:07:27.846 CCNet: == 3: 8 < [02] [01] [08] [14] [00] [00] [3e] [00] 20:07:27.846 CCNet: == 3: ACK 20:07:28...

Hi Dave,

Thank you for the info.

David

Hi Dave, We had a strange situation.... We found some paylink's routing path ( for coin validator / banknote ) are been changed during our kiosk application is running. Therefore, I am wondering under what condition/event the routing path of paylink will be changed by itself? Or, based on your exper...

Hi Dave,

Sorry about that.
We are using C# and Python as major development language.
Is it also possible to have sample code of applying "d ccn" from you?

Thank you so much for always great help to us!!

David

hi Dave, Yes, please. We would like to be able to programmatically do this after power cycling, Moreover, could we do "d ccn" by paylink SDK ? or by other way? Anyway, it would be great if you could share the code fragment related to this, then we could always have the detailed log of all ...

hi Dave, Thank you for the support. I typed "d ccn" to generate the clear log for B2B banknote validator and it works. But, I am wondering if we restart paylink.exe, do we need to re-type "d ccn" to generate log? If yes, how could I do to generate log instead of manually typing &...

hi Dave,

I am able to get the detailed log of ccNet communication between paylink and B2B when our program is running on machine.

Thus, I am just wondering if all B2B error message/reply, including banknote can be found/retrieved through Paylink SDK?

David