Aardvark Embedded Solutions Ltd Support Forum

Having odd issue after upgrading firmware to revision 4.1.8.17 - the note acceptor and hopper are no longer recognised. MilanDiag output for 4.1.8.14 and 4.1.8.17 (from same machine, no hardware changes) below (attachments not working?). Any ideas? *** 4.1.8.14 *** ----------------------------------...

Ok, thanks - admit I'd never heard of it either. Forwarded your reply - and MilanDiag - to the engineer requesting it.

Dave,

Thanks, new executable of course works fine. Thought for some reason I needed something in the same format (as existing firmware) to update from.

Is a Money Controls Mk4 Unencrypted hopper supported by the Milan board? Can't get our software to recognise this hopper, although swapping in an alternative hopper (Money Controls Serial Compact, I think) into the same machine is fine.

Quick follow up.

Have double checked current version, and found we're using the previous version, 4.1.8.14 - but it's programmed using a file 'program.exe' (from the SDK, I think) and a file 'MainV4-1-8-14.a37'.

Is the current version also available in this .a37 format?

Dave,

Thanks for that. It is PCI version 4.1.8.15 we're running, and I think a retro-fitted fix to give a 4.1.8.16 would be preferable for us.


Rich

(Sorry, rambling error description) I'm trying to track down an issue where - in some cases - reported meter readings (from CounterRead) don't appear to be correct. The problem occurs on a number of sites, although I've been unable to duplicate the error in-house. Instead, I've added extra debugging...