Aardvark Embedded Solutions Ltd Support Forum

Thank you. You made my day!

Hi Dave,

please, do you have the Fujistsu manual “F56-BDU ERROR CODE LIST” you mentioned in the SystemManual on page 56?

I'll try, but the acceptor reenabling part is for debug only. I tried to solve the problem before I wrote here. Why is in the log ?
Shouldn't there be Escrow note returned event? And why is the acceptor blocked?

After a few seconds the problem occurs, so I turn the acceptor off(disable) and on(enable) again in the cycle. Only after nine minutes does the acceptor really turn on.

Hi. The problem still persists. I attach the log. After nine minutes, the unit was turned on again, so the machine had already recovered from the problem itself. 18:07:23.351 ccNote: New event 70, Old 69, note 4 in escrow 18:07:23.960 DP: Escrow value 100000 accepted 18:07:23.960 ccCoin: Disable 18:...

Many thanks for the fix. Would it be possible to incorporate the modification into a stable version? I use an acceptor in production and if the problem goes away, it will run on another 15 machines.

If I remove the banknote nothing happens. When I read the acceptor status, it reports OK. It will only help end the original instance and start a new one. I attach a detailed log of the event.

Hello, im testing banknote acceptor JCM EBA 40 with escrow system but there is problem. There is an inconsistency between acceptor and paylink. When an acceptor rejects a banknote, it does not pass this information to the paylink that is waiting for the banknote to be stacked. The acceptor no longer...

I eventually solved this problem. It causes a different firmware version. Just for information, i send speed measurements with different versions of FW. FW version­ˑˑˑˑˑˑˑˑAverage speed in seconds v8.57ˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑ5 v8.60ˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑ5 v8.64ˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑ7 v8.82ˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑˑ7 v8.85ˑˑˑˑˑˑ...

1/ Yes. 2/ Yes. Almost 2 seconds. 3/ Diagnostics protocol for 2 banknotes with Escrow On 14:05:54.485 cctalk: == 250: > [28] [00] [01] [9f] [38] 14:05:54.516 cctalk: == 3: 16 < [01] [0b] [28] [00] [04] [03] [00] [03] [01] [03] [00] [03] [01] [00] [00] [ba] 14:05:54.759 cctalk: == 250: > [28] [00] [0...

Stacking time is normal, but time to transfer banknote to escrow is too long - exactly process when Ardac decides if accept or return banknote.

There is no visible blinking. I try another Ardac unit and its same situation.

Here is the accept log for few baknotes. 17:48:30.375 ccNote: New event 20, Old 19, note 2 stacked 17:48:33.801 ccNote: New event 21, Old 20, note 2 in escrow 17:48:33.801 ccNote: Stack Escrow Note 17:48:36.845 ccNote: New event 22, Old 21, note 2 stacked 17:48:40.595 ccNote: New event 23, Old 22, n...

Fantastic. Thank you. Dispenser give me up to 50 bills at once. I stay with 20. One more question, i using acceptor Ardac Elite, accept cycle takes much more time with Paylink than with Money Control application. With stacker is difference cca 31%, without stacker 37%. Many our customers pay with 10...

Hello again, F56 now working, there was problem in the cable. I continue working on my project, but now is a another problem. Fujitsu support 20 bills at once payment, but dispencer always gives me 9 bills, then waits and then gives me rest. I try set MIN MAX and THICKNESS parameters, but it doesn't...

Hi, i'm traying connect Fujitsu F56 via RJ45 to Paylink. I made cable according to this scheme. http://www.imagehosting.cz/images/pins.png http://www.imagehosting.cz/images/connectors.png I use newest firmware 4-1-12-6. My conf in standard.cfg: Protocol F56 on connector RJ45 Delivery at Front Casset...